Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Olewo USA’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
Electronic Communications
When you visit Olewo USA or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Olewo USA or its content suppliers. The compilation of all content on this site is the exclusive property of OLEWO USA. Reproduction is prohibited without express written consent of OLEWO USA.
License and Site Access
OLEWO USA grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of OLEWO USA. This license does not include any resale or commercial use of this site or its contents, any collection and use of any product listings, descriptions, or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of OLEWO USA. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of OLEWO USA and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing OLEWO USA name or trademarks without the express written consent of OLEWO USA. Any unauthorized use terminates the permission or license granted by OLEWO USA. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of OLEWO USA so long as the link does not portray OLEWO USA, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any OLEWO USA logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. OLEWO USA and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Emails, and Other Content
Visitors may submit reviews, comments, and other content for posting: suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. OLEWO USA reserves the right to approve or edit such content prior to the content being posted. If you do submit content or material, and unless we indicate otherwise, you grant OLEWO USA and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant OLEWO USA and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit for posting, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify OLEWO USA or its associates for all claims resulting from content you supply. OLEWO USA reserves the right to refuse the posting of content if it does not meet the guidelines of this policy.
Shipping
Orders are usually shipped within 24 to 48 hours. All orders are shipped UPS Ground unless otherwise requested. All orders are insured with UPS and damage claims must be made with UPS by Olewo USA. Damaged shipments must be called in to Olewo USA within 24 hours of delivery, and the box and content of a damaged shipment must be saved because UPS may need to inspect the box if damage has occurred. We will then make the claim on your behalf. If you do not notify us of damage immediately, or do not save the damaged box/product, we will be unable to file a claim on your behalf. Alaska, Hawaii and Puerto Rico orders will be shipped and insured by US Postal Service.
Returns
OLEWO USA does not take back inventory unless there is a manufacturer defect. All orders are checked by Olewo USA staff to verify expiration dates and assure there is no damage to packaging prior to leaving our warehouse. Please refer to our shipping policy in case damage during shipping has occurred.
Advice
All advice offered on this site is general, and OLEWO USA is not responsible for any problems arising from the use or misuse of the information. Since each pet is unique and each situation is unique, we recommend that you contact your veterinarian for help with any health or behavior problems in your pet.
Product Descriptions
OLEWO USA and its associates attempt to be as accurate as possible. However, OLEWO USA does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by OLEWO USA itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY OLEWO USA ON AN "AS IS" AND "AS AVAILABLE" BASIS. OLEWO USA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, OLEWO USA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OLEWO USA DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM OLEWO USA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. OLEWO USA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Applicable Law
By visiting OLEWO USA, you agree that the laws of the state of FLORIDA, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and OLEWO USA or its associates.
Disputes
Any dispute relating in any way to your visit to OLEWO USA or to products you purchase through OLEWO USA shall be submitted to confidential arbitration in FLORIDA, USA, except that, to the extent you have in any manner violated or threatened to violate OLEWO USA's intellectual property rights, OLEWO USA may seek injunctive or other appropriate relief in any state or federal court in the state of FLORIDA, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site Policies, Modifications, and Severability
Please review our other policies, such as our Privacy Policy, posted on this site. These policies also govern your visit to OLEWO USA. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Questions
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff. Click here to contact our support staff.